Do Not Sell or Share My Personal Information
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Does AlertPlumber sell your personal information?
Only if you send the request form, and only to our routing partner. When you send the request form, AlertPlumber sends your ZIP code, phone number, the service you picked and the page you sent it from to our routing partner. If the partner accepts the request, AlertPlumber also sends your name and how urgent the job is, and the partner pays AlertPlumber for the accepted request. Because the partner pays AlertPlumber for requests it accepts, this page treats that transfer as one you can opt out of. AlertPlumber does not sell browsing data and does not share personal information with data brokers.
What AlertPlumber DOES share, and why
When you submit a callback request, your ZIP, phone, service requested and the page you sent it from go to our routing partner; if the partner accepts, your name and urgency follow, and a participating plumber who serves your area may call you. The partner and the plumber are separate businesses. This sharing is governed by the Privacy Policy Section 3 and the TCPA Consent disclosure.
This page treats that sharing as a possible “sale” or “sharing” under California Civil Code § 1798.140 because:
- It happens only when you submit the form, at your request.
- It goes to our routing partner, a separate business, which may pass it to a participating plumber.
- The routing partner pays AlertPlumber for requests it accepts.
How AlertPlumber earns money: our routing partner pays AlertPlumber a referral fee when a call connects you with a participating plumber, and pays for form requests it accepts. You pay nothing to use AlertPlumber. Nothing is sent to the partner from the form unless you submit it.
What about analytics?
AlertPlumber uses Google Tag Manager and Google Analytics 4 with Consent Mode v2. Until you accept analytics cookies via the cookie banner, analytics and ad storage stay “denied”. If you accept, GA4 sends pseudonymized visitor measurement data to Google, and Google’s ad-storage and ad-user-data consent signals are set to “granted”; ad personalization stays “denied”. Google’s use of that data is governed by Google’s privacy terms. The Privacy Policy lists every third-party script the site loads.
Submitting an opt-out / non-sale confirmation request
To opt out of the transfer of a request you sent, ask for deletion, or formally exercise the “Right to Opt Out of Sale or Sharing” under the California Consumer Privacy Act (Civil Code § 1798.120) and equivalent rights under Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and other state privacy laws:
- Email privacy@alertplumber.com.
- Include the subject line: “Opt-out request — Do Not Sell”
- Include the phone number and ZIP code you entered on the callback form (the form does not collect an email address).
- State the action you want: opt-out, deletion of AlertPlumber’s copy of your request, or both — and, if you like, ask which routing partner received it so you can contact that business directly.
AlertPlumber responds within 45 days of receipt, per CCPA timing requirements. If you submit through an authorized agent, they must provide proof of authorization before AlertPlumber acts on the request.
Verification
To prevent fraudulent requests, AlertPlumber verifies the requester by matching the phone number and ZIP code given in your email against the phone number and ZIP code submitted on the form. Requests that cannot be verified will be acknowledged but not acted on; we will explain why and how to complete verification.
Browser-based opt-out signals
AlertPlumber respects the Global Privacy Control (GPC) browser signal. When a visitor sends a GPC signal, AlertPlumber keeps analytics storage off, even before the visitor interacts with the cookie banner. GPC does not stop a request form you choose to submit from being sent to the routing partner; use the email opt-out above for that.
Non-discrimination
AlertPlumber does not deny service, charge a different price, or provide a degraded service to any visitor for exercising their privacy rights. Submitting a Do Not Sell request will not affect your ability to use the AlertPlumber site or submit a callback request in the future.
Contact
Privacy / Do Not Sell: privacy@alertplumber.com
Legal: legal@alertplumber.com